Price Match Guarantee
With so many retailers out there we know its hard to know you're getting the best deal. That's why we will gladly match any Canadian competitor’s price on our non-discontinued merchandise (some exclusions apply), so you can relax and shop with confidence.
In order to price match, the following requirements must be met:
- Customer must contact us to request the Price Match within 7 days of purchase. This offer does not apply to previous purchases.
- Price must be verifiable - we will verify a competitor's prices by checking their website, phoning them, or verifying a print advertisement emailed to us by the customer. If we cannot verify price, we cannot match price.
- Price matched products must be in stock with the competitor at the time we verify pricing.
- Competing retailer must be a Canadian registered business. We will not match any U.S. based competitors.
- We will match price only on the exact same product on offer by our competitor. For example, a 40m roll of 40" 10oz burlap with a red stripe down one edge will be matched against a roll of exactly the same from one of our competitors.
- If price matching with another online retailer, we will match only the complete price – including any shipping costs and minimum order fees. Price matched products must be in stock with the competitor at the time we verify the complete price.
- We will only match price on items in our online store which have not been classified as discontinued and therefore will continue to be ordered under our On Demand Stock System.
- This offer does not apply to any products that are from time to time excluded, as set out in their listing.
- This offer does not apply to any kitted products unless all kit components on our site and the competitors are identical and of an identifiable brand.
- This offer also does not apply to bonus or free offers; private sales; trade-in sales; pre-order pricing; special orders / buys, “limited quantity” or “one of a kind” offers; “after rebate pricing”; liquidations; doorbusters; coupon, club or wholesale pricing including Groupon and other 3rd party buying websites; store credits, gift cards or similar credits; and any competitor’s misprinted advertising.